How can we help?
Questions, a bug, or something Planna got wrong? We read every message.
Common questions
How do I add something?
Type it to Planna the way you would text a friend — “dinner with Sam Friday at 7”. Planna shows a card; nothing is added to your calendar until you confirm it.
How do I move or cancel an event?
Ask in chat (“move coffee to 5pm”, “cancel Friday’s lunch”), or open the event from Today or Calendar.
Which calendars does it work with?
Planna adds plans to the calendar on your phone. Connect Google Calendar under Settings → Calendars and plans go there instead, and Planna checks your Google events before suggesting a time.
I’m not getting reminders.
Check Settings → Notifications in Planna, and that notifications are allowed for Planna in your phone’s settings.
What are credits?
Each month includes an allowance for Planna’s AI. Settings shows how much is left and when it resets. Your calendar, tasks and reminders keep working when it runs out.
How do I turn off the morning brief?
Settings → Notifications → Daily Brief.
Delete your account
You can delete your account and all of its data from inside the app: Settings → Delete account (at the bottom of Settings). This permanently removes your profile, events, tasks, reminders, chat history, calendar connections and briefs. It cannot be undone.
If you can’t get into the app, email [email protected] from the address you signed up with and we will delete the account for you.
Privacy
What Planna collects and why is in the Privacy Policy. To ask for a copy of your data, email [email protected].